Regional Carrier Representative (LTL)

St. Cloud, MN
Operations and Fleet Management
07-03-2018
Corporate - Logistics
Depends on Experience 
Backfill
Standard

Position Summary:

Responsible to enhance and increase the carrier base of ATS Logistics Services, Inc. in an assigned region, by implementing sound marketing and customer service principles by attracting and retaining qualified carriers, aiding in brokerage operations by working both in-house and various office and divisions of ATS Logistics throughout the U.S. while acting as the liaison between the carriers and shippers.This position will be based in the LTL (Less Than Truckload) division.  

Essential Duties and Responsibilities:

  • Contacts existing, inactive or potential carriers
  • Negotiate rates with carriers to handle customer shipments
  • Learn to sell our well recognized product
  • Dispatches qualified carrier to available freight, providing all pertinent information necessary for a high level of service, responding to questions, investigating and resolving problems as needed, and updating carrier trips in the data system
  • Update computer system to reflect accurate information
  • Maintain pricing and rate quoting competitive to the current market conditions
  • Manage a book of business in excess of a million dollars annually
  • Acts as a liaison between carriers and shippers

Qualifications:

  • Higher education (i.e. two or four year degree) preferred but not required
  • Good understanding of marketing, sales and customer service
  • Strong computer proficiency in Microsoft Excel, Word and Outlook

Core Competencies:

  • Problem Solving – identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations
  • Analytical – collects and researches data
  • Customer Service – manages difficult customer situations; responds promptly to customer needs; meets commitments
  • Communication – speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; writes clearly and informatively; able to read and interpret written information
  • Team Work – balances team and individual responsibilities; gives and welcomes feedback; contributes to building a positive team spirit
  • Organizational Support – follows policies and procedures; completes administrative tasks correctly and on time; supports organization’s goals and values
  • Attendance/Dependability – consistently at work on time; follows instructions; completes tasks
  • Judgment –
  • Motivation – sets and achieves challenging goals; measures self against standard of excellence

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