Operations Manager - ATS , Inc.

St. Cloud, MN
Operations and Fleet Management
Depends on Experience 

To be a key resource for ATS, Inc by planning, directing, and controlling operational functions, supervising, and coordinating the activities of company employees, and guiding quality, efficiency, and productivity improvement efforts.

Essential Duties and Responsibilities

  1. Plans, directs, and controls operational functions of ATS, Inc.
    1. Actively engaging in customer and business relations, pricing, equipment purchasing, and operational efforts
    2. Manages fleet productivity by tracking critical performance indicators

i.Recommends and implements appropriate plans for improvement

  1. Assists Fleet Managers with drivers’ day-to-day personal, financial, productivity, training, and service needs, reviewing and reconciling related reports

i.Proactively resolving and minimizing problems, and assisting with and/or handling counseling, training, communication, discipline, and terminations as needed

  1. Assists Fleet Managers with DOT-regulated issues including drug tests, log hours, and other safety –related matters, providing direction and ensuring scheduled completion and/or resolution
  2. Conducts exit interviews when drivers terminate their employment
  1. Establishes operating budget and strategic plan, ensuring that all company and department goals are met
  2. Continuously seeks to improve departmental quality, efficiency, and productivity standards
    1. Creates updates and/or revises company processes, tools, and resources, etc.
  3. Supervises and coordinates activities of operations employees
    1. Hires, disciplines, and terminates employees
    2. Monitors employees performance, prepares and conducts employee performance appraisals, recommends promotions, salary adjustments, and offers assistance and direction when needed
    3. Assigns, schedules, and reviews work, ensuring that all areas are adequately covered
    4. Establishes goals and work standards
    5. Administers company policies and procedures
  4. In support of ATS’s culture, all employees are expected to consistently, effectively and reliably perform in accordance with the Company’s values as set forth in our core competencies and behaviors (All Employee Competencies and Manager Competencies).
  5. Position may require work responsibilities outside of normal business hours, and infrequent travel may be required. 
  6. Performs other duties and responsibilities as assigned.

Supervisory Responsibility

Carry out supervisory responsibilities in accordance with ATS’s policies and applicable laws.  Responsibilities including interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Education and Experience

  1. Bachelor’s degree (B.A.) from a four-year college or university; or 3-5 years related experience and/or training; or equivalent combination of education and experience in the transportation industry
  2. Firm understanding of the commercial transportation industry with a strong working knowledge of operations, logistics and transportation principles
  3. Must actively support corporate values, and demonstrate a proactive commitment to the success of all staff.
  4. Self motivated, financially driven, results oriented to maximize every aspect of our business.
  5. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  6. Proficient in Microsoft Office (Word, Excel, Outlook) required.
  7. Excellent communication skills (written, listening and verbal).
  8. Willing and able to travel occasionally, including overnight travel.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 


While performing the duties of this job, the employee is regularly required to talk and hear.  The employee frequently is required to sit for extended periods.  The employee is occasionally required to stand; walk; and use dexterity in handling and touching objects or controls.


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