Position Summary:

This opportunity is within ATS Logistics, Inc. the Operations Manager is responsible for assisting in day-to-day operations, establishing strategies and implementing plans to increase dept productivity while producing quality service. Focus will be on leadership of an assigned area to guide towards the achievement of maximum profitability and growth consistent with company vision and values.
 

Essential Duties and Responsibilities:

• Increase revenue from business tendered to ATS Logistics from assets and sales
• Work closely with the Customer Service, Sales, and Sales Managers in the divisions you are supporting
• Track revenue for the group to ensure growth
• Support group to make quality business decisions
• Manage time-off for the group
• Manage coverage when someone is absent
• Coordinate claims, bills, etc.

Qualifications:

• Higher education (i.e. two or four year degree) preferred but not required
• 2-5 years previous transportation experience preferred but not required
• Self-starter with a strong entrepreneurial spirit
• Strong computer proficiency in Microsoft Excel, Word and Outlook

Core Competencies:

• Negotiating – can negotiate skillfully in tough situations with both internal and external groups; can win concessions without damaging relationships; gains trust quickly
• Problem Solving – identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations
• Time Management – uses his/her time effectively and efficiently; values time; prioritizes
• Action Oriented – enjoys working hard; action oriented and full of energy for the things he/she sees as challenging; seizes opportunities
• Interpersonal Savvy – relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds constructive and effective relationships; can diffuse high-tension situations comfortably
• Creativity – comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions, tends to be seen as original and value-added in brainstorming settings
• Perseverance – pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks
• Integrity and Trust – is widely trusted; is seen as a direct, truthful individual; keeps confidence and admits mistakes
• Customer Focus – manages difficult customer situations; responds promptly to customer needs; meets commitments
• Drive for Results – can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; steadfastly pushes self and others
• Ethics and Values – adheres to an appropriate and effective set of core values and beliefs during both good and bad times; practices what he/she preaches
• Communication – speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; writes clearly and informatively; able to read and interpret written information