Summary
The Sureway Agent Recruiter will recruit, qualify, and sign-on Sureway Agents in accordance with company and department staffing, quality, and safety goals and objectives. This role will provide recruitment support to the Sureway team while developing and executing robust recruitment strategies that align with the business’s needs, goals, and objectives.

Education and Experience

1. High School diploma required and 2-4 years of experience in a customer-driven environment preferred.
2. 2+ years of industry experience is strongly preferred but not required.
3. Must have experience in prospecting, lead generation, and meeting quotas.
4. Must be an energetic, driven, persuasive, creative, detail-oriented, team player with strong written and verbal communication, and customer service skills. 
5. Experience in developing strong relationships (personal/practical needs) to effectively manage, plan, and prioritize workload.
6. Strong interpersonal skills; able to establish trust and rapport with all levels of staff.  Able to relate effectively to diverse cultures.
7. Strong planning and problem-solving skills; able to identify and resolve problems promptly. 
8. Excellent organizational skills and ability to manage and prioritize workload in a fast-paced environment.
9. Must be able to demonstrate a proactive commitment to ATS corporate values and the success of all staff.
10. Must be able to maintain a high level of confidentiality.
11. Proficiency in Microsoft Office (Word, Excel, and Outlook) required.
12. Willing and able to travel infrequently, including overnight travel.

Essential Duties and Responsibilities

1. Recruit applicants using tools such as ZoomInfo, loadboards, LinkedIn, HubSpot, and other resources to generate leads and contact applicants via phone, email, and video chat.
2. Follow company standards, procedures, and proven retention criteria to recruit the best possible talent.
3. Review applications and leads received through third-party channels, evaluating each against ATS and Sureway hiring criteria.
4. Contact applicants who meet the criteria via telephone or email within 24 hours of receipt and explain the agent program to determine fit.
5. Qualify applicants according to guidelines by vetting customers and reviewing conflicts, as well as running background checks as required.
6. Review agent hiring decisions with the Regional Manager and VP of Sureway.
7. Assists with onboarding new agents to the rest of the team and mentoring as needed.
8. Meet monthly hiring goals established by the department.
9. Understands and consistently performs by ATS's Mission, Vision, and Values.
10. Support ATS’ culture by aligning actions, behaviors, performance, and decisions in accordance with the Company’s values as set forth in our All-Employee Competencies.
11. Complete work responsibilities outside of normal business hours as needed and infrequent travel may be required. 
12. Perform other duties and responsibilities as assigned.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

Physical Requirements (Office-related positions)

This position performs work primarily in an office setting.

1. Constantly in a stationary position and occasionally will move around.
2. Constantly operates a keyboard and mouse and constantly utilizes a computer monitor(s).
3. Constantly conversing with internal and external customers in person or via phone system.