Summary:

The Billing and Pay Specialist is responsible for providing support to the brokerage operation through accurate and timely carrier settlements and billed invoices to ATS customers while meeting the customer’s specific invoice requirements.

 Education and Experience:

1. A high school diploma or equivalent is required.  A higher education degree in Accounting, Business, or related is preferred.
2. A minimum of 1 year of work experience in a related area such as billing, collections, settlements, accounting/financial, etc.
3. Basic understanding of general administrative, accounts payable, and billing procedures.
4. Proficient in Microsoft Office (Word, Excel, and Outlook).
5. Detail and goal-oriented and possess excellent organizational, prioritization, analytical, and decision-making skills.
6. Ability to adapt to high work volumes in a fast-paced environment by demonstrating patience, professionalism, and positivity.
7. Strong 10 key and keyboarding skills.
8. Self-motivated and ability to multi-task and work independently.
9. A team player with the willingness to work on a variety of projects.
10. Excellent communication skills (written, listening, and verbal).
11. Proficient and responsive to internal and external customer situations, responding to customer needs as required.
12. Willing and able to travel infrequently, including overnight travel.

Essential Duties and Responsibilities:

1. Partner with internal departments to understand what each customer’s requirements are to ensure quality standards are met on invoices.
2. Process invoices promptly after loads are reported delivered.
3. Investigate why unbilled load(s) remain and communicate with others to resolve.
4. Process Carrier settlements promptly to keep payments current and in good standing.
5. Process customer corrections and carrier settlement corrections to resolve discrepancies promptly.
6. Run reports and post customer invoices on a daily and monthly basis.
7. Understands and consistently performs in accordance with ATS's Mission, Vision, and Values.
8. Support ATS’ culture by aligning actions, behaviors, performance, and decisions in accordance with the Company’s values as set forth in our All-Employee Competencies.
9. Complete work responsibilities outside of normal business hours as needed and infrequent travel may be required. 
10. Perform other duties and responsibilities as assigned.